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Terms of Service

Welcome to 2Hot2Cold Ltd. By accessing our website at www.2hot-2cold.com, you agree to comply with and be bound by the following terms and conditions of use.

1. Acceptance of Terms By using our site and services, you accept these terms of service in full. If you disagree with any part of these terms, please do not use our website.

2. Changes to Terms We may revise these terms at any time. Your continued use of the website will signify your acceptance of any adjusted terms. We recommend that you check this page regularly to stay updated.

3. Services Offered 2Hot2Cold Ltd specializes in replacing conservatory roofs, including LEKA Warm Roofs, timber rafter roofs, fibreglass roofs, insulated roof panels and insulated ceilings. Our services are designed to enhance the comfort and energy efficiency of your conservatory.

4. User Responsibilities You agree not to use our site for any unlawful purpose or in any way that might harm, disrupt, or impair the functionality of the site. This includes, but is not limited to, unauthorized access to our systems, distribution of harmful software, and harassment of our staff.

5. Account Terms If you create an account with us, you are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to provide accurate and up-to-date information.

6. Service Availability Our services may occasionally be unavailable due to weather,  shortage of materials or other factors. We strive to minimize disruptions but are not liable for any interruptions.

7. Intellectual Property All content on our site, including text, graphics, logos, and images, is the property of 2Hot2Cold Ltd and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without our explicit permission.

8. Privacy Please review our Privacy Policy to understand how we collect, use, and protect your information. By using our site, you agree to the terms outlined in our Privacy Policy.

9. Disclaimers and Limitations of Liability While we strive to provide accurate and reliable information, we do not guarantee the completeness or accuracy of any information on our site. We are not liable for any damages resulting from the use of our website or services. This includes, but is not limited to, direct, indirect, incidental, punitive, and consequential damages.

10. Governing Law These terms are governed by the laws of the United Kingdom. Any disputes arising from these terms or the use of our services will be subject to the jurisdiction of the courts in the United Kingdom.

11. Contact Information For any questions regarding these terms, please contact us at:

2Hot2Cold Ltd

Phone: 01737 652 354

Email: confidential@2hot-2cold.com 

12. Payment Terms For projects exceeding £2000, we offer flexible payment terms: a 25% deposit, 25% two weeks prior to the start date, and the remaining balance spread over 10 months, interest-free. The first installment often begins a month after project completion. Extended payment terms are subject to application approval.